Privacy Policy

Information We Collect

Elara Dent may collect personal information that you choose to share with us through contact forms, consultation requests, WhatsApp, email, or other direct communication channels.

• Your name, phone number, and email address
• Treatment interests, travel preferences, and appointment details
• Medical or dental information you voluntarily provide for consultation purposes
• Basic website usage data such as device, browser, and analytics information

How We Use Your Information

We use the information we collect to respond to your inquiries, organize consultations, coordinate treatment planning, and improve our treatments.

• To contact you about your request or appointment
• To prepare treatment recommendations and quotations
• To manage website operations, analytics, and quality of care
• To comply with legal, tax, medical, or regulatory obligations where applicable

Sharing of Data

We do not sell your personal data. We only share information when it is necessary to operate the business and deliver the treatments you requested.

• With dentists, clinics, laboratories, or care coordinators involved in your treatment journey
• With trusted service providers such as CRM, hosting, analytics, or email platforms
• With authorities when disclosure is required by law or to protect legal rights

Data Retention and Security

We retain personal information only for as long as reasonably necessary for consultation management, treatment coordination, legal compliance, and business recordkeeping.

Elara Dent uses reasonable technical and organizational measures to protect your information, but no method of storage or transmission can be guaranteed as completely secure.

Your Rights

Depending on your location, you may have rights to request access to, correction of, or deletion of your personal data, or to object to certain uses of that data.

To make a privacy-related request, please contact us directly through the contact details published on this website.